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Supporting Failed Founders

A VC and a founder look to the future

Investing in startups comes with inherent risks, and sometimes those risks manifest as failures. As seasoned investors, it is crucial for us to approach failed founders with empathy and understanding. These entrepreneurs have invested significant time, skill, and personal identity into their projects, only to face disappointment when things don't go as planned. They are already grappling with feelings of failure, both to themselves and the community. Our role as investors should be to support and uplift them during these challenging times. While the initial reaction might be to scold a founder who couldn't make our investment flourish, it's important to remember that they are already being hard on themselves. Rather than dwelling on the past, we should focus on the future.

There are several paths a founder can take after a failed venture. They may choose to start anew, armed with the invaluable lessons learned from their previous experience. Alternatively, they might opt for a regular job outside the startup realm, or even assume a smaller role within another company. Regardless of the path they choose, their journey does not end here. In fact, a founder's network and reputation within the startup community often grow stronger after a setback. They have forged connections with investors, fellow founders, and industry insiders throughout their entrepreneurial journey.

As investors, we must recognize the value of this expanded network. By offering empathy, guidance, and practical advice, we position ourselves as ambassadors for these founders. We demonstrate that we are reasonable, empathetic, and trustworthy, even in times of failure. This goodwill fosters a mutually beneficial relationship for future opportunities.

Now is a time for empathy and understanding. We should have voiced our concerns and offered advice during the company's operation. If we failed to do so, it is our responsibility as investors. There is no point in dwelling on the postmortem of the failure; what matters now is how we move forward together.

Recently, I had the opportunity to meet with a founder whose venture had not succeeded. Our conversation was more akin to friends catching up, I had genuine curiosity about his perspective and a sincere desire to help him in any way possible. By the end of our discussion, I had introduced him to relevant contacts for his next business, and even received warm introductions to potential investment opportunities.

All of this came from just two hours of meaningful conversation. This founder was honest, competent, and mature, despite the setbacks. We acknowledged the operational errors together, enabling us to align our perspectives. Now, he needs time for reflection, but I am confident he will bounce back stronger than ever. The future holds exciting opportunities for both of us. Remember, a failed venture should not hinder our ability to achieve greatness. As investors and founders, we still have much to offer each other.

Let's maintain respect and empathy as we navigate this journey together. Failure is just a stepping stone towards the next opportunity, and by honouring the principles of our investment model, we can continue to create a positive impact. Supporting failed founders is an essential aspect of our role as investors. By embracing empathy, providing guidance, and maintaining a supportive approach, we can build bridges that lead to future success.

Remember, it's not the end of the road; it's an opportunity for growth and collaboration. Let us remain respectful and empathetic towards one another, for that is the path to lasting success in the ever-evolving startup ecosystem.

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